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Paid Job Not Showing on Earnings

kayesantiagocruz
Active Member
Raquel C Member Since: Mar 17, 2017
1 of 5

Hi, i was able to land my first job as a freelancer, but the amount that was paid to me is not reflecting on my earnings page. Is there anything i need to do?

i_pokorny
Active Member
Ioan Anton P Member Since: Feb 11, 2015
2 of 5

Was it on a fixed-price contract or a hourly one?

 

If it was on a fixed-price contract and you got paid (you can see that on the contract page), it should appear shortly on your transaction history as pending (5 days standard security clearance period after which you can withdrawh it).

 

If it was on an hourly contract, you can see the hours under Reports -> Timelogs. 

 

Find out more here

https://support.upwork.com/hc/en-us/articles/211063418-Hourly-vs-Fixed-Price-Contract-Differences

 

https://support.upwork.com/hc/en-us/articles/211063698-Weekly-Billing-Cycle

kayesantiagocruz
Active Member
Raquel C Member Since: Mar 17, 2017
3 of 5

it was a fixed price job. and it is showing on my transaction page as pending. when will it actually be shown as earnings?

yitwail
Community Guru
John K Member Since: Feb 17, 2015
4 of 5

Raquel, try clicking on the Pending tab in your Reports Overview. The date shown next to the job name in the Fixed Price section is the date when it transfers from Pending to Available. If it doesn't show a date today, then it will do so tomorrow. Like a lot of stats at Upwork, it can take a little while for it to update.

__________________________________________________
"No good deed goes unpunished." -- Clare Boothe Luce
vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
5 of 5

Hi Raquel,

 

I see your first contract is displayed on your profile, congrats!

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