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Community Member

Painfully slow downloads from Client Job Posts

Hello Managers, 


I am having this problem of painfully slow (20KB) download speeds of material from client posts. I have tried another brower. Logged out and in again. delete cookies etc. Nothing helping. taking 40 minutes to download a 62 MB files. Also i tried downloading stuff from other Job posts and its the same so not specific to one job. 


Can you please look into this. Really effecting the performance

Community Member



Agreed the site has been extremely slow all year and frequently times out in certain parts of the site. I would report your specifics to Upwork with screenshots by clicking the "Get Support" button on the bottom right of the screen. Have a great day!


Hi Murtaza,


Thank you for reaching out to us. I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

~ Nikola
Community Member

Dear Nikola, 


Its been the 3rd day now. Its becoming impossible to view supplied files by clients to make an offer. Can you please have a look into this. 



Hi Murtaza,


Thank you for reaching out to us. I can see that you opened a support ticket regarding this issue and are now being assisted by one of our agents. Feel free to update the support ticket if you have further questions or concerns.

~ AJ
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