Pan card payment set up

[7a9fbf68]

I have filled my tax information in which I selected ‘no pan card of aadhar card’ option.
After that I went to the ‘get paid’ option to set up my payment method.
I chose the ‘Direct to local bank’ option.
I filled out all the information but I did not have a pan card so I left that empty.
But it is not processing me information, it keeps asking me to fill out.
I tried everything.
Please could someone help me with this.

**Edited for community guidelines**

[BojanS]

Hi Resham,

It looks like you already have a support ticket related to this concern where our agent provided more information on how to set up your payment method. Please consider following up on your ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place.

Thank you!

[7a9fbf68]

Hi,

Yes I had someone helping me. But it did not workout and I am unable to
reach to her again.

If you could help me with it, thankyou.

[g_vasilevski]

Hi Resham,

Please refer to the information shared with you on your ticket Here. If you have any additional questions, feel free to update your ticket and our team will assist you further. Thank you.

[7a9fbf68]

Hi,

The information given to my on my ticket did not solve my concern.
However it says solved in the requests and I am unable to connect to
someone from the support team. The bot doesn’t have my concerned solution
either.
I request you to connect me to someone from the support team
Sorry for the inconvenience.

Thankyou

[g_vasilevski]

Hi Resham,

When our team updates your ticket the status is changed to "solved" but, once you`ve posted an update on your ticket the status will be changed to "open".
Feel free to post your questions directly there and our team will assist you further as soon as possible. Thank you.

[7a9fbf68]

Hi,
I updated the ticket with my query as it hadnt been solved five days back.
I havent received a reply till now. It would be great if you could help me
as I've been stuck since many days now.

Thank you

[BojanS]

I apologize for the delay in receiving an update, Resham.

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.

[7a9fbf68]

Hi,

Thank you for considering it.