Password change email not showing - icloud

[#1]

Hi! I need a bit of help pretty quickly, since I am facing some financial issues and tomorrow I'm supposed to get the money.

I log in to my Upwork account using my Apple icloud id. I have 2 cards connected to my account, but Upwork says they are unavailable or something similar. So then, I wanted to edit it or add my Paypal since I need the money this week. 

Now the issue occurs: I need to confirm any payment changes with my password. Since I can't remember it, I tried changing it. I don't get the email. I checked the junk folder, added upwork to my VIP section, yet no emails are getting through to me. I tried forwarding the emails (through icloud) to another email I got (they were not forwarded before) and it is still not working. How can I fix this issue as soon as possible?

Thank you for reading this!