ulrikeschier
Member

Password reset mail doesn't arrive

Hi there,

I have lost the password for my user account and requested a password reset mail several times in the last days but it never arrived (neither to the Spam folder).
Can anybody help me to recover my account? Thank you very much!
Ulrike

2 REPLIES 2
djondinium
Community Manager
Community Manager

Hi Ulrike,

 

If you have forgotten your password, please fill in the account recovery form on this page. This will automatically create a support ticket, and one of our team members will assist you directly in resetting your password. In case you need further help with recovering your account, feel free to send me a private message with your Upwork username or registered email address so that I can take a look.

 

Thank you.

~ Aleksandar
Upwork

Thank you very much! I have just submitted the form, hope this will work. Have a nice day