PayPal Withdrawal Issue

[mugenjm]

Hello.

Paypal withdrawal problem here. 

Upwork has sent Payment Confirmation  to my email address yesterday, February 14, my Upwork balance is already zero, but after an hour I haven't received the fund in my Paypal account.

Usually it took only a minute after withdrawal from Upwork. Now, it's already 24 hours and the payment hasn't yet reflected on my account.

May I know if this is an isolated case? Thank you.

[aocumen]

Hi Jose Guerrero, 

There are times when withdrawals to Paypal take up to 24-hours before it reflects on your Paypal account. If it doesn't reflect on your Paypal account after 24-hours, please let us know so that we can assist you further. 

[mugenjm]

It's more than 24 hours now and I still can't see my transaction on PayPal. Please help. @avery

[nkocendova]

Hi Jose,

We've escalated your concern and one of our agents will reach out to you directly via a ticket. Thank you.

[mugenjm · Accepted solution]

Hello everyone. The issue has been resolved and I'd like to thank Nina and Avery for helping me out. 

[allaboutdata19]

Hi, 

Out of curiousity, how long did it take for you to hear back from either Nina or Avery about this issue?

Having same problems and it has never happened before.

Misty McCoy