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Re: PayPal Withdrawal Issue

mugenjm
Active Member
Jose Guerrero M Member Since: Feb 14, 2018
1 of 6

Hello.

 

Paypal withdrawal problem here. 

Upwork has sent Payment Confirmation  to my email address yesterday, February 14, my Upwork balance is already zero, but after an hour I haven't received the fund in my Paypal account.

Usually it took only a minute after withdrawal from Upwork. Now, it's already 24 hours and the payment hasn't yet reflected on my account.

 

May I know if this is an isolated case? Thank you.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 6

Hi Jose Guerrero, 

There are times when withdrawals to Paypal take up to 24-hours before it reflects on your Paypal account. If it doesn't reflect on your Paypal account after 24-hours, please let us know so that we can assist you further. 


~ Avery
Upwork
mugenjm
Active Member
Jose Guerrero M Member Since: Feb 14, 2018
3 of 6

It's more than 24 hours now and I still can't see my transaction on PayPal. Please help. @avery

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
4 of 6

Hi Jose,

We've escalated your concern and one of our agents will reach out to you directly via a ticket. Thank you.

~Nina
mugenjm
Active Member
Jose Guerrero M Member Since: Feb 14, 2018
BEST ANSWER
5 of 6

Hello everyone. The issue has been resolved and I'd like to thank Nina and Avery for helping me out. 

View solution in original post

allaboutdata19
Active Member
Misty M Member Since: Apr 24, 2018
6 of 6

Hi, 

Out of curiousity, how long did it take for you to hear back from either Nina or Avery about this issue?

 

Having same problems and it has never happened before.

 

Misty McCoy

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