I wonder if anyone has experienced this and how it is to be resolved. Two times I have made withdrawals, they get rejected by the bank and so the funds are returned to my account, but I still lose the withdrawl fee so that the next time I withdrawal, I have to pay it again. I find this inconveniencing and wonder how Upwork could help us with this, knowing that the fault is not ours, but we pay for it.
If your withdrawal fails and the funds are returned to your Upwork account, you will be notified by email. We will cover all fees resulting from an Upwork error. If the transfer fails because you provided incorrect information or your bank rejected the payment, the funds will be returned to you minus the following costs:
You can check out this help article for more information.
Talent Scout is a service we launched to a small subset of clients last year, that matches pre-vetted remote talent to some of the leading clients on our platform.Learn More
Attend the talent webinar and learn about the different journeys you can embark upon as you grow your independent business from your first job to full scale.Learn More
We began collecting Mexico's Value Added Tax (VAT) when talent and clients registered in Mexico purchase Upwork services.Learn More
If you want to take the first step towards becoming a freelancer but aren't sure how to begin, you're in the right place. This article will discuss seven steps to becoming a freelancer.Learn More