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Payment Delay

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Ace Contributor
Mercy T Member Since: Nov 26, 2016
1 of 2

I haven't received my payment since I requested, its been like 8 hours. I have not received the second email -payment processed- from upwork either, can someone help or is there a problem today?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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2 of 2

Hi Mercy,

 

It looks like the transaction was successful on our end. There are times when withdrawals to MPESA may take up to 24-hours. You should receive an email from us when the payment has already been processed. If it has been more than 24 hours and one business day, please contact M-Pesa. Thank you.


~ Bojan
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