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Leah's avatar
Leah M Community Member

Payment - I didn't do Get Paid Now

Hi 

I don't remember if I click 'Get Paid Now' 

my balance now is 0$, what can I do or how to check it?

2 REPLIES 2
Aleksandar's avatar
Aleksandar D Community Manager

Hi Leah,

 

It looks like you have funds in the 'Pending' tab of the Reports page which represents the standard security hold period in which funds cannot be withdrawn. The funds should become available for you in two days after which, you can withdraw them. Remember that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. Feel free to check this article for more information on how you're getting paid on Fixed-Price contracts.

 

Thank you.

~ Aleksandar
Upwork
Leah's avatar
Leah M Community Member

I see 

Thank you

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