Aug 30, 2021 06:45:55 AM Edited Aug 30, 2021 06:49:04 AM by Leah M
Hi
I don't remember if I click 'Get Paid Now'
my balance now is 0$, what can I do or how to check it?
Aug 30, 2021 06:55:13 AM by Aleksandar D
Hi Leah,
It looks like you have funds in the 'Pending' tab of the Reports page which represents the standard security hold period in which funds cannot be withdrawn. The funds should become available for you in two days after which, you can withdraw them. Remember that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. Feel free to check this article for more information on how you're getting paid on Fixed-Price contracts.
Thank you.
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