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semone_dsilva
Community Member

Payment💰 Issue/Delay

I requested my first payment from Upwork on 12th June, I still have no idea where it is, besides upwork already sent a confirmation of withdrawal...
7 REPLIES 7
g_vasilevski
Retired Team Member
Retired Team Member

Hi Semone,

 

It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Please keep in mind that weekends are not counted as business days. Thank you!

~ Goran
Upwork

I still haven't received my Payment, WHAT IS HAPPENING???

Hi Semone,

 

Today is your 8th business day. If you haven't received the funds by tomorrow morning, let me know here and our team will assist you further. Thank you.

~ Goran
Upwork

Still no payment, does this mean I will have this same issue in
future because I have current running projects, does this mean I lose
everything I earned for far.

Hi Semone,

 

I would like to clarify that this is not normal behavior or the usual timeframe but it can happen. Rest assured, our team will initiate a trace on your transaction and will assist you further. Thank you.

~ Goran
Upwork

So this means the work I am doing on Upwork, my money is safe right? as I
have all my available funds at this moment in Upwork, I thought I'd rather
withdraw them together.

I am afraid to lose my hardwork.

Hi Semone,

 

Rest assured, your funds are safe. Our team will trace your withdrawal and will assist you further with receiving your funds. Thank you.

~ Goran
Upwork
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