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Paymentđź’° Issue/Delay

semone_dsilva
Active Member
Semone D Member Since: Jun 22, 2020
1 of 8
I requested my first payment from Upwork on 12th June, I still have no idea where it is, besides upwork already sent a confirmation of withdrawal...
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 8

Hi Semone,

 

It can take between 2 to 5 business days for the funds to be loaded on your bank account. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Please keep in mind that weekends are not counted as business days. Thank you!

~ Goran
Upwork
semone_dsilva
Active Member
Semone D Member Since: Jun 22, 2020
3 of 8
I still haven't received my Payment, WHAT IS HAPPENING???
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Semone,

 

Today is your 8th business day. If you haven't received the funds by tomorrow morning, let me know here and our team will assist you further. Thank you.

~ Goran
Upwork
semone_dsilva
Active Member
Semone D Member Since: Jun 22, 2020
5 of 8
Still no payment, does this mean I will have this same issue in
future because I have current running projects, does this mean I lose
everything I earned for far.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 8

Hi Semone,

 

I would like to clarify that this is not normal behavior or the usual timeframe but it can happen. Rest assured, our team will initiate a trace on your transaction and will assist you further. Thank you.

~ Goran
Upwork
semone_dsilva
Active Member
Semone D Member Since: Jun 22, 2020
7 of 8
So this means the work I am doing on Upwork, my money is safe right? as I
have all my available funds at this moment in Upwork, I thought I'd rather
withdraw them together.

I am afraid to lose my hardwork.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 8

Hi Semone,

 

Rest assured, your funds are safe. Our team will trace your withdrawal and will assist you further with receiving your funds. Thank you.

~ Goran
Upwork
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