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bambalkarneha
Community Member

Payment Issue

I want to cancel one project but the payment is in review state so if I cancel the order will I get my payment?
3 REPLIES 3
petra_r
Community Member


Neha B wrote:
I want to cancel one project but the payment is in review state so if I cancel the order will I get my payment?

Fixed-rate contract: No, canceling the contract sends the money back to the client

Hourly contract: Yes, it goes through the process regardless.


Why are you in such a rush?

how much time it will take to get my payment which is in review state. I
requested my payment on 29/08/2019.


Neha B wrote:
how much time it will take to get my payment which is in review state. I
requested my payment on 29/08/2019.

If the client neither releases the payment, nor requests changes, the money will be released (move into pending) on the 12th of September.

 

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