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saadamer05
Community Member

Payment Issue

Hello Sir, I am Saad, I am writing because I am facing a problem, I had some$ balance on my Upwork account, I thought they are safe there, and I will withdraw them when I need them, I just checked my email and my money was automatically withdrawn to my old account which has been closed. How can the money get processed to a closed account? How can I fix it? as I didn't initiate the process. It's not my fault. Please help me out here.

Thank you.

Regards,

Mian Saad

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Mian Saad,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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