Payment Issue

[muhammadzain91]

My fix time cotract with the client got ended on the 16th of May according to the Upwork rule, after 5 days of security clearance, the payment got released. But, now 10 days are gone and still, I haven't received any payment in my account. Please help me out, I was trying to contact customer support but didn't find where to contact them. 

[AleksandarD]

Hi Muhammad,

To request help, you can click the question mark icon (see screenshot) located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option. If you don't receive the information you're looking for, you can click the "thumbs down" button and you'll see more support options.

Regarding your payment for the contract, one of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.