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hadismash
Community Member

Payment Issues HBL Pakistan

Hello Everyone !! Hope everyone's having a great day. Did anyone's payment get stuck while using HBL. I recently tried to contact them about the status of my payment. They said they have no idea and that Home Remit MMBL (Another bank) deals with that.

 

I contact them they say handles that there is no way to access any particular transaction since I also don't have a account there. So my question is has anyone been able to contact HBL and ask about the status of any payment and if so how ?

 

Thanks in Advance

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Abdul,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork

View solution in original post

3 REPLIES 3
abdsamupwork
Community Member

When did you withdraw the funds? You should wait for 8 business days. I'm using HBL for the last 2 years and no payment got stuck. 

AleksandarD
Community Manager
Community Manager

Hi Abdul,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork

Thank You will reach out if its not resolved in 8 days. Thanks for all your help 

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