Feb 26, 2020 08:45:59 AM by Khushboo H
Hi there,
I am facing some issues related to Payments.
Client pay me $345 and Upwork is showing only $45, Why?????
Please see the attachments.
Solved! Go to Solution.
Feb 26, 2020 09:46:26 AM by Bojan S
Hi Khushboo,
Please note that this payment has not been processed yet, this is why it's not displayed on your profile. These hours have been logged this week, this work week has not ended yet. On Monday your client will be invoiced for the previous week's hours based on your Work Diary. Then, this payment should be updated on your profile.
Thank you!
Feb 26, 2020 08:50:05 AM by Jason B
It takes a while for profiles to update with the correct amount. Don't worry, it will fix itself. What you see now is not the permanent figure.
Feb 26, 2020 09:46:26 AM by Bojan S
Hi Khushboo,
Please note that this payment has not been processed yet, this is why it's not displayed on your profile. These hours have been logged this week, this work week has not ended yet. On Monday your client will be invoiced for the previous week's hours based on your Work Diary. Then, this payment should be updated on your profile.
Thank you!
Feb 26, 2020 09:58:01 AM by Khushboo H
Thanks Bojan !
What's wrong with this.
I have entered 17 hours, but Upwork is showing on my profile 48 hours, why?
Thanks for your Bojan.
Feb 26, 2020 11:38:22 AM by Bojan S
Hi Khushboo, by design that number shows total hours worked and tracked on the contract, which includes hours that may have been refunded later.
Thank you!
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