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5810874b
Community Member

Payment Method Declined

Hi Good-afternoon I am facing a challenge. My payment method was declined today due to invalid information. I checked with my bank and updated the account by means of deleting the payment method and providing the updated information.However I would like to knw if the payment can be sent again today ? Instead of having to wait until the next billing cycle  

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Obefemi,

 

You can withdraw your earnings whenever you choose by clicking the 'Get Paid Now' option. Please check out this article for more information.

 

Thank you!

~ Bojan
Upwork
5810874b
Community Member

Thank you for the information and I see how its applicable. Given that the
update provided is seen as the adding of a new payment method. I am unable
to pull the funds at this time. Is it possible in this circumstance that
something could be done so that I do not have to wait three days to access
the funds?

Hi Obafemi,

 

For security reasons, your payment method will be active in 3 days, and we cannot adjust this even if it's the same card. Thank you!

 

 

~ Joanne
Upwork
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