I got a notification from UpWork today telling me that my payment method had been disabled. I have re-enabled it, but would like to know why this is happened and how I can avoid it happening again.
It's a real pain that I have to wait for the funds, of course, especially as it already takes several days for the funds to arrive in my bank account. However, what is annoying is that the transaction fee of $1.99 was not also refunded, despite the fact that no transaction had taken place.
The payment method is a Local Funds transfer to a major british bank. Would a Paypal payment be more reliable?
Could this have anything to do with the Upwork maintenance today?
EDIT: Oh, I've just seen the email from Upwork. It states:
"The bank provided this reason for your returned funds: Unable to apply."
Petra, Vladimir, thanks for the replies.
I can't get my name, as it appears on my statement, into the "Name of Account" box in the "Add Payment Method: Local Funds Transfer Screen". It's too long for the box. Will shortening my middle names, for example, into initials, be a problem?
Also, don't see a section for postcode in the address boxes. There are boxes for "Address" box and "City and State/Province" box. I would have thought that would be a piece of information that would be checked.
Sorry for the finicky questions, but I don't really want to just try it if I'm going to be charged the transaction fee each time it doesn't go through, and if it's going to take a week to decide to tell me it is wrong.
Dear Vladimir. I come from Bosnia and have a similar problem. I cannot transfer the money to my Paypal account. It says that the payment method has been disabled and that the payment could not be processed. I have verified my credit card and I have some money on it (i.e. on the account). I have the same email address on both accounts. I have been using paypal for a long time for online payments and I received a payment a few years ago (not via Upwork) without any problems. However, I cannot do it now. I do not want to use other payment methods since I am not from Bosnia and Payoneer is too expensive for me (since I do not have a long term contract with a company). Kind regards,
Unfortunately, PayPal can't be used as a withdrawal method on Upwork in your country. Please, add an alternative payment method. Sorry about the inconvenience.