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Payment Method Inactive



I am trying to attach my payment method and it is showing Inactive. I tried Bank Account, Paypal and Payoneer all showing inactive and I am unable to withdraw money.


Furthermore, I am a freelancer and do not have VAT ID however, Upwork already deducted VAT Tax from my earned amount why they requiring me to give VAT number?? I am freelancer and not a Business entity.

Community Manager
Community Manager

Hi A. Sana,


Thanks for reaching out to us. We see that you recently updated your location information. Previously, your location was set to a country where we're required by law to charge VAT. We'll have one of our team members reach out to you directly via a support ticket to assist you further.


Thank you.

~ Aleksandar
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