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ayesha-sk
Community Member

Payment Method Inactive

Hi,

 

I am trying to attach my payment method and it is showing Inactive. I tried Bank Account, Paypal and Payoneer all showing inactive and I am unable to withdraw money.

 

Furthermore, I am a freelancer and do not have VAT ID however, Upwork already deducted VAT Tax from my earned amount why they requiring me to give VAT number?? I am freelancer and not a Business entity.

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi A. Sana,

 

Thanks for reaching out to us. We see that you recently updated your location information. Previously, your location was set to a country where we're required by law to charge VAT. We'll have one of our team members reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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