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eric3770
Community Member

Payment Method Issue

I added a Direct to Local Bank payment method with the correct bank details but upon payment request,

 

I'm getting 

 

We attempted to process your recent payment request but unfortunately, it failed. The reason for returned funds is invalid data in the following fields: bank_name, bank_code

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Eric,

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.

 

~ Nikola
Upwork
eric3770
Community Member

Thank you @Nicola.

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