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Payment Method - Unable to verify routing number

Active Member
C, J L Member Since: Mar 13, 2018
1 of 6

Why is the platform unable to verify my routing number.  It is a major US bank and the number is the ACH routing number.  I need help.

Community Guru
Nina K Member Since: Nov 29, 2017
2 of 6

Hi CJ,

I don't see an error regarding a routing number on your account but I am seeing that there is a problem with your name on Upwork not matching the name on the bank account. I've requested that one of our agents reach out to you directly to help assist you with this.


View solution in original post

Active Member
Timothy L Member Since: Feb 4, 2019
3 of 6
Hi, I’m having that same problem. It says field is invalid. But I be checked everything and should be good to go.
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Hi Timothy,


We'll have one of our agents reach out to you directly and assist you further with this, thank you for reaching out to us.

~ Bojan
Active Member
Jade S Member Since: Feb 4, 2020
5 of 6

I am also having this issue. My name matches my bank account and I can't seem to match my savings or checking account. Can anyone help me?

Avery O Moderator Member Since: Nov 23, 2015
6 of 6

Hi Jade, 

I checked your account and it looks like you removed your payment method. Could you please confirm the exact error you are experiencing so that I can look into this further. Please also try adding the payment method again to see if the issue persists.