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d05f9b00
Community Member

Payment Method and Billing Issue

I got an error at the top of the page saying that my financial account has been suspended due to issues with payment methods on file. I tried to update it by adding my PayPal again but it didn’t work. I also tried my debit card and it didn’t work. Please let me know what I should do.
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Soumia,

 

We’ll have one of our agents reach out to you via a support ticket to assist you with your account status. 

 

Thank you for reaching out to us. 

~ Bojan
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