Payment Method disabled.

[daniel-macedo]

Hi,
I have been able to recieve funds to my local bank account directly for the past 2 years. But recently I got the message " Payment failed we are experiencing technical error try again in a minute" and the payment method is being disabled. Tried reenabling over and over and still got the same message. Can you help with that?

Thanks,

Daniel

[BojanS]

Hi Joshua,

A member of the team has reached out to you already and is awaiting your response in order to assist you further. You should also be able to access the ticket directly here.

Thank you!

[dinn-joe]

Okay. What exactly do I need to do and how can I contact the person?

[BojanS]

Hi Joshua,

In order to follow up on your existing support ticket please use this link. Once our agent has more information about the issue you're experiencing, they'll assist you accordingly.

Thank you!

[fgauthier009]

Hello,

I am getting the same the same issue now. ''Your payment via direct to local bank transfer account failed and the money has been credited back to your account.'' It does not work when I re-enable it. 

Can I get assistance?

Thank you

[JoanneP]

Hi Francois,

One of our agents will reach out and assist you directly via a support ticket. Thank you!

[eduardoanies]

HI everyone, I am experimenting exactly the same issue, payment method was working normally for a long time, and it just stopped working, payment method was disabled automatically, when I reenable it and try to get paid it disables again, and receive an error.

[JoanneP]

Hi Severo,

I shared your concern with the team, and one of our agents will reach out and assist you directly via a support ticket. Thank you!

[artanjashari]

I'm having the same issue, please help me to solve this. Upwork disabled my payoneer. since I'm from Kosovo and my Country is not listed yet at UpWork, there is no other chance for me to withdrawal my money.

[AleksandarD]

Hi Artan,

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[danielmbcn]

Seems like clearing the cookies and the session storage from the browser makes the trick. I was having the same issue and after clearing Upwork's data in Chrome and making a hard-refresh, my payment method stopped to be disabled and I was able to send the funds to my bank account.

You may also try to get your funds by opening an incognito window in your browser.

[joao_mignoli]

Daniel, im facing the same problem. 

I had already deleted and reentered my bank info but the problem keeps happening. Just clearing the cache/opening an incognito window made it work for you? Or have you done something else?

[muhamedr]

I have the same issue when i transfer funds to my local bank and also my PayPal didn't work .. and i want to know what is the problem because i will not receive any work until fix this issue..

[LuiggiR]

Hi Mohamed,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[joao_mignoli]

Im facing the same problem!!! Its been almost a year i cant transfer my funds to my account, what is happening?

[AndreaG]

Hi Joao,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[tedricketts]

I am having the same issue. I've been using my local bank as payment in the past but now, I keep getting a message that my payment method has been disabled and payment could not be processed.

I have re-enabled it but still not working.

kindly help fix that.

Edward

[AndreaG]

Hi Edward,

Someone from our team will reach out to you via support ticket in order to assist you further.

[10543ee1]

Hello, I have the same problem, can you help me with that? 

[AndreaG]

Hi Oyindamola,

Someone from our team will reach out to you via support ticket in order to assist you further.

[fahadjamal312]

Hello Andrea, I am getting the issue that, ''Your payment of $xxx.xx via Direct to Local Bank Transfer account failed, and the money has been credited back to your Upwork account'' It does not work when I re-enable it. Can I get assistance? Thank you.