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Payment Method disabled.

dinn-joe
Active Member
Joshua E Member Since: Nov 8, 2019
21 of 31
Okay. What exactly do I need to do and how can I contact the person?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
22 of 31

Hi Joshua,

 

In order to follow up on your existing support ticket please use this link. Once our agent has more information about the issue you're experiencing, they'll assist you accordingly.

 

Thank you!


~ Bojan
Untitled
fgauthier009
Active Member
Francois G Member Since: May 9, 2020
23 of 31

Hello,

I am getting the same the same issue now. ''Your payment via direct to local bank transfer account failed and the money has been credited back to your account.'' It does not work when I re-enable it. 

Can I get assistance?

Thank you

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
24 of 31

Hi Francois,

 

One of our agents will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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eduardoanies
Active Member
Severo A Member Since: Jun 25, 2020
25 of 31

HI everyone, I am experimenting exactly the same issue, payment method was working normally for a long time, and it just stopped working, payment method was disabled automatically, when I reenable it and try to get paid it disables again, and receive an error.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
26 of 31

Hi Severo,

 

I shared your concern with the team, and one of our agents will reach out and assist you directly via a support ticket. Thank you!


-Joanne
Untitled
artanjashari
Active Member
Artan J Member Since: Sep 1, 2020
27 of 31

I'm having the same issue, please help me to solve this. Upwork disabled my payoneer. since I'm from Kosovo and my Country is not listed yet at UpWork, there is no other chance for me to withdrawal my money.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
28 of 31

Hi Artan,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Untitled
danielmbcn
Ace Contributor
Daniel M Member Since: Oct 8, 2015
29 of 31

Seems like clearing the cookies and the session storage from the browser makes the trick. I was having the same issue and after clearing Upwork's data in Chrome and making a hard-refresh, my payment method stopped to be disabled and I was able to send the funds to my bank account.

 

You may also try to get your funds by opening an incognito window in your browser.

muhamedr
Active Member
Mohamed R Member Since: Sep 10, 2020
30 of 31
I have the same issue when i transfer funds to my local bank and also my PayPal didn't work .. and i want to know what is the problem because i will not receive any work until fix this issue..
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