Feb 10, 2021 06:43:54 PM by Karen S
Feb 10, 2021 08:40:32 PM by Joanne P
Hi Karen,
I just checked, and it looks like you haven't completed the W-9 Form. All freelancers who are U.S persons should file a Form W-9 with Upwork. You sign electronically by submitting the form. To learn more about this, please check this help article.