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mirfan899
Community Member

Payment Method

I've added a payment method more than 3 days ago still no payment method is added to my profile.

11 REPLIES 11
petra_r
Community Member


Muhammad I wrote:

I've added a payment method more than 3 days ago still no payment method is added to my profile.


Have you completed your tax info in your settings? You can not withdraw and your withdrawal method will stay inactive untl you do.

 

Yes, long time ago.

Do I need to submit form (W-8BEN)? If yes then how?

Hi Muhammad,

 

To learn more about our W-8BEN form and how to add yours check out our guide Here, thank you.

~ Goran
Upwork

Already did that.

Did you add a BILLING METHOD or a WITHDRAWAL method?

 

If you want a way to withdraw earnings, don't go to Billing, go to GET PAID

 

get paid.jpg

Used Get Paid and added a bank account.



Muhammad I wrote:

Used Get Paid and added a bank account.


Goran checked and it is not there.

Add it again, carefully

 

One question, I have a payroll account, I'm not sure what should I choose personal or company!?

Hi Muhammad,

 

Currently you don't have any payment methods, please go to Settings > Get Paid and add your payment method again, thank you.

~ Goran
Upwork
g_vasilevski
Retired Team Member
Retired Team Member

Hi Muhammad,

 

I checked your account and can confirm that you haven't added any payment methods to withdraw your earnings. To add a payment method go to Settings > Get Paid, to learn more about our accepted payment methods and how to add one check out this Help Article. Thank you.

~ Goran
Upwork
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