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Payment Processed but I did not receive

xdzain461
Community Leader
Zain M Member Since: Jan 10, 2020
1 of 4
 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Zain,

 

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

~ Aleksandar
Upwork
xdzain461
Community Leader
Zain M Member Since: Jan 10, 2020
3 of 4

Hi Aleksander, I know you have to wait 8 days the payment isn't processed. But,.Normally, I get funds in my Bank account instantly after receiving the email of "Your Payment has been processed". I contacted the bank and they said they didn't receive any amount as well.  I think 8 days wait is in the case if the payment has been processed for 8 days. In my case, Upwork has sent an email "Payment has been processed" which means they have sent the payment

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 4

Zain M wrote:

In my case, Upwork has sent an email "Payment has been processed" which means they have sent the payment


Exactly. That is when the 8 day rule kicks in.

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