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carla-martin
Community Member

Payment Question

I earned $72 abd $48 so far, according to my statement.  However, none of that has been deposited to my bank account.  When will I get paid?  The work was done in August and September!

2 REPLIES 2
wescowley
Community Member

Look on the different tabs of your Reports screen.  What tab do you see the money on?

tinker_bell3
Moderator
Moderator

Hi Carla, 

 

I checked, and it looks like you are referring to your certificate of earnings. The Certificate of Earnings report calculates your earnings for the past one, three, six, and twelve months based on the date selected. It does not contain or include service fees. The date ranges cannot be adjusted.

 

If you go to transaction history, you will be able to adjust the date ranges accordingly to review your transactions for the previous months and check which contracts were covered by the calculation.

~ Joanne
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