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3ctechnologies
Community Member

Payment Reversal possible?

Hi, I made a transaction on June 1st but the money hasn't hit my account as yet and my local bank has no idea about the status of the payment. Is it possible I get the payment reversed back to my Upwork account? I will do a fresh transaction then...How long would this take?

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deardipu
Community Member

Muhammad,

If your money is failed to enter in your bank account exactly, it will be reversed automatically in your Upwork balance within few days. 

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2 REPLIES 2
deardipu
Community Member

Muhammad,

If your money is failed to enter in your bank account exactly, it will be reversed automatically in your Upwork balance within few days. 

ashrafkhan81
Community Member

Sometimes there will be a delay in the funds hitting the account, Upwork's official response has been that we have to wait for 8 business days, if the funds do not show up on the 9th day Upwork will take a funds trace request. 

 

Since you initiated the transaction on 1st June you'll have to wait until 10th Jun you'll either get the funds in account or Upwork by then or send a request to trace funds. 

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