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damari_1029
Community Member

Payment and billing method

Hi I wanted to ask for Help about billing and payment method. I was trying to avail membership plan but upwork doesn't accept my card. It is a bpi mastercard. I tried it multiple times but it really wont accept. The error was about unauthorization and I have to contact my bank issuer. I already spoke to my bank and they said it was already activated for online purchase and ecommerce purpose eversince I got my card. They said that my card is good to use and there is no problem with that. I tried to use as well my AMEX but it really doenst work for me I am sure that I put the correct details because Im doing this for 5 days already. I just need help with this one.
1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Danica Rose,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concerns. 

 

Thank you for reaching out to us. 

~ Bojan
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