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Martha's avatar
Martha L Community Member

Payment are suspended

Hi! I ask a client make a contract on upwork for me but we met in another chat, he paid me fast and we just continue our work. Now when i tried to get my money upwork said that paymet suspended, but i just get paid yesterday from another client and have no notifications or emails from upwork that something wrong with my account, so i think problem with client money. Did i get scammed and upwork dont have this money too? Can i close contract and give this money back? Or how i can see that client account suspended? Thats important because i dont wanna continue work for free, maybe something wrong with my account, thank you.

2 REPLIES 2
Pradeep's avatar
Pradeep H Moderator

Hi Martha,

 

Thank you for your message. I am sorry to hear about the action taken on your financial account. I see that you have already initiated a support ticket for the same inquiry. One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you,

Pradeep

Martha's avatar
Martha L Community Member

Thank you will wait for support answer!

 

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