Jun 14, 2020 06:47:36 PM by Mustaffa A
My payment could not process even after adding billing method successfully, I have tried everything and even contacted my bank multiple times but there is no issue from that side. I want to purchase freelancer plus membership.
Kindly help me solving this problem
Thanking in anticipation.
Jun 15, 2020 01:11:31 AM by Joanne P
Hi Mustaffa,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jun 15, 2020 04:31:12 PM Edited Jun 15, 2020 05:01:46 PM by Bojan S
Jun 15, 2020 05:03:34 PM by Bojan S
Thank you for reaching back to us, Mustaffa.
I checked and you have already shared this concern with our team on your existing support ticket. Please allow time to them to respond and update the ticket. If you have any additional question please post them on that ticket for further assistance.
Thank you for your patience!
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