🐈
» Forums » Freelancers » Payment confusion
Page options
jonathandixon
Community Member

Payment confusion

If a payment was approved last Friday, and I’m on a Wednesday payment schedule, why does it say my pending payment will be available this coming Thursday?

3 REPLIES 3
NikolaS
Moderator
Moderator

Hi Jonathan,

 

Thank you for reaching out to us. I checked and it looks like your funds are currently under the Pending tab on your Overview page. This represents the standard security hold period in which funds cannot be withdrawn. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.

 

You can find more information about getting paid for Fixed Price contracts in this help article

~ Nikola
Upwork
jonathandixon
Community Member

 So not until Thursday? I m confused: I'm trying to understand--5 days from Friday could either be today or Wednesday; on Thursday it would be 6 days. 

Hi Jonathan,

 

Thank you for following up. I would like to clarify that the 5-day security period starts from the moment payment is made. On your Overview page under the Date section, you can find the date when your finds should become available. 

In your case, your funds should become available on 5/12/2022.

 

~ Nikola
Upwork
Latest Articles
Top Upvoted Members