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Payment decline when add plus membership

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Ace Contributor
Jigar B Member Since: Oct 9, 2020
1 of 14

Hello sir,

Please help me to solve my problem. I have just started freelancing on this platform and I used all free connects. Now I wanted to move with plus membership and I added a payment debit card with proper bank information with enough balance. But I am not able to purchase a premium membership. Please help me so that I can start my work on this platform. Is there any payment verification process there? Please provide the reason for the decline. There are lots of people facing this issue like this which I can see on your community desk. Hope I will get a solution ASAP.
Thanks

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Active Member
Muhammad A Member Since: Sep 16, 2020
2 of 14

Hi dear if you want to upgrade first you need to call your bank and tell them to activate your online transition services then you can pay for this and buy a membership. but honestly, I've spent almost 300 connects which was paid but I can't get any job now I just get the first job with free connects, and after that I can't get any response from any client. further, as you wish go ahead.

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Ace Contributor
Jigar B Member Since: Oct 9, 2020
3 of 14

I can purchase all service(online transition services) with this card so it means the card is active for online right? Bhaijan I can see your profile and find out that you are just started your profile on Upwork. Please suggest to me what to do for this decline problem. Did you integrate your premium membership with the first attempt?

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Active Member
Muhammad A Member Since: Sep 16, 2020
4 of 14

Dear I can also purchase all things but while payment UpWork I need to activate online services so therefore I told you bro

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Active Member
Muhammad A Member Since: Sep 16, 2020
5 of 14

Bro I'm here from last three months almost

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Ace Contributor
Jigar B Member Since: Oct 9, 2020
6 of 14

okay, I will try to connect with my bank and ask them to connect online payment service to be activated. Do you have an idea regarding PayPal? Means If I will try with PayPal then it will cost extra?

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Active Member
Muhammad A Member Since: Sep 16, 2020
7 of 14

2 dollar extra on paypal  and 1 dollar on bank transfer but these role only apply when withdral not on purchasing. I've earned 100 and you I've get only 70 dollar 20 fee dect and something in withdral they dectet

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Ace Contributor
Jigar B Member Since: Oct 9, 2020
8 of 14

So you mean to say I should go with credit or debit card right? One more question bro. Should I try to purchase a membership with my friend's bank card?

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Active Member
Muhammad A Member Since: Sep 16, 2020
9 of 14

NO just purchase it with your own If you don't do right they will make any type issue otherwise which is your target category?

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Ace Contributor
Jigar B Member Since: Oct 9, 2020
10 of 14

which is your target category? what it means?

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