Dec 18, 2019 10:27:40 PM by Inshira H
Dec 18, 2019 11:02:02 PM by Avery O
Hi Inshira,
Before I proceed, could you please confirm if the issue persists when you clear your cookies or use a different browser?
Dec 18, 2019 11:17:53 PM by Inshira H
Dec 18, 2019 11:35:21 PM by Goran V
Hi Inshira,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.
Dec 19, 2019 09:52:47 PM by Inshira H
Dec 19, 2019 11:25:30 PM by Avery O
Hi Inshira,
It looks like you already have an open ticket regarding your concern. If you need further help, please feel free to update the same ticket thread so that the team handling your case can assist you further.
In the meantime, I'll follow up with the team so that they can get back to you soon.
Dec 19, 2019 11:39:10 PM by Inshira H
Dec 20, 2019 01:26:53 AM by Inshira H
Dec 20, 2019 10:02:21 PM by Inshira H
Dec 20, 2019 10:28:09 PM by Aleksandar D
Hi Inshira,
I'm sorry for the inconvenience this has caused you. I followed up with the team handling your case and you can expect an update on your open ticket very soon. Please allow time for our team to carefully review your transaction and respond accordingly. You will be notified of their response.
Thank you.