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Payment initiated but not recived

Hi There
I recived an email that my payment is initiated but i did not recive it. This do not happen anytime before just this time it is taking too long. So want to know everything all right?
I have attached a sceenshot of mail as well.
Hamza Riaz
Community Manager
Community Manager

Hi Hamza, 

I looked into this transaction and can confirm that the transaction is in process. Please know that Direct to Local Bank transactions take four business days to be processed. If this transaction still hasn't reflected in your bank account after eight business days, you can update this thread, and our team will assist you further. 

Please refer to this help article for more information about Direct to Local Bank timing and fees.  

~ Avery
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