Mar 27, 2021 12:54:57 AM by Kamran A
My client pays me every week. I usually get paid on Saturday as my client pays me every Monday. Today is Saturday but my payment is still in a pending state
Mar 27, 2021 04:32:47 AM by Nikola S
Hi Kamran,
As a freelancer, your billing period for hourly contracts begins on Monday and ends on Sunday. Your funds are available 10 days later.
When working hourly contracts, all time logged in the Work Diary by the freelancer is automatically invoiced to the client using the schedule below.
Your funds are currently under the Pending tab. This represents the standard security hold period in which funds cannot be withdrawn.
Hourly payments are in the security period from the time the client review ends on Friday to when the funds are released on Wednesday.
You can find more information in this help article.
Mar 27, 2021 05:08:59 AM by Kamran A
We are using a weekly billing cycle. I got paid every Saturday for the last two weeks. This week it is still in a pending state.
Mar 27, 2021 08:22:35 AM Edited Mar 27, 2021 08:53:11 AM by Petra R
Kamran A wrote:We are using a weekly billing cycle.
No, you're not. You are using a weekly retainer. This becomes available to you 5 days after Upwork has successfully charged your client, so if the charge on Monday wasn't successful, the funds become available 5 days after the charge actually went through. If you go to Reports > Pending, you should see that date in the left hand column.
Remember that weekly retainer payments are not protected by Upwork's payment protection in any way.
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