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Payment is not processing

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Active Member
Ahzam A Member Since: Oct 11, 2019
1 of 4

Greetings

I am trying to buy more connects but this error comes up

 

Your payment could not be processed. Please choose an alternate payment method or retry again later.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Ahzam,

 

I would recommend checking with your bank if your account is enabled for international charges. Or you can try adding another Billing Method. Thank you.


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Active Member
Ahzam A Member Since: Oct 11, 2019
3 of 4

It is enabled for international transactions, Upwork requested for ID and I submitted it 24 hours ago still I cannot proceed with payment.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Ahzam,

 

Please allow more time for our team to review your document.

 

Thank you.

~ Aleksandar
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