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ismailisma
Community Member

Payment issue

Hi, my payment is processed on 29th July.Still I did not get any payment .Even my bank is telling they did not receive any such request . And over that there is no customer support also except the FAQ kind of help.

Kindly anybody help why payment is not yet received. Required that money for some planned urgent expenses
1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Mohamed, 


I checked your account and can confirm that the transaction was successful on our end. I'll go ahead and ask the team's help so that they can issue a trace for you. Please expect the Customer Support Team to reach out through an email.


~ Avery
Upwork
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