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priyamahey
Community Member

Payment issue

Mistakenly, I transferred payment to an inactivated bank account. Please let me know what I should have to do now?

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Priya,

 

This withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 10-days, it still isn’t reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you! 

~ Bojan
Upwork

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2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Priya,

 

This withdrawal will return to your account once the transaction fails, which usually takes from 7 to 10 days. If after 10-days, it still isn’t reflecting on your Upwork account, please get back to us so that we can issue a trace for you.  Please make sure to have the right information on your payment method moving forward so that you can receive your withdrawn earnings on time.

 

Thank you! 

~ Bojan
Upwork

Hi, Thanks for helping me. My money got back to my Upwork account.

Regards,
Priya

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