Jul 8, 2020 09:44:39 AM by Zineb M
hello. I worked on a project for translation with a client, we agreed on payment by project when work is delivered.
I submitted the job properly but since then, client is not answering anymore and payment is not done.
Jul 8, 2020 11:06:59 AM by Bojan S
Hi Zineb,
If the client has simply stopped responding but the milestone was funded in escrow, then the client has a period of 14 days (12 more days in this case) from the most recent work submission on a milestone to review and request any changes, after which the funds will automatically be released from escrow to you.
You don't want to submit the work more than once, since this resets the clock back to the beginning and you will have to wait 14 days from your most recent submission for the funds to be released if the client does not take action on their end. You can have a look at this article about Fixed-Price Protection for more information.
Thank you!
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