Hi I made a payment of $10 on July 4th which was deducted from my bank account. I can also see that $10 was paid towards my account in the Alerts/NOtification section. But, neither is my membership changed nor does the $10 appear on my account. Can you please help?
I paid the plus subscription of freelancer plus, I received a message that said it "A payment of $10.00 has been applied to your financial account", but I didn't have a change in my account. Could somebody help me?
I have tried again to activate the plus plan but it did the payment but my accounts is the same
I need to help for my membership issue from you.
I upgrade my membership from basic to plus in the same day with the end of billing cycle - 3/19.
It was 2/18 ~ 3/19.
When I update it, It's updated successfully with 10$ and showed me 73 coneects.
Oh, I bought 5 connects 2 days ago and I wasted 2 connects for one job alreday.
So 70 + 3 connects.
Btw, I signed in upwork.com after 3 hours, then it said membership was basic with 60 connects.
What is the wrong there?
Please help me, so I want plus membership and 71 connects, again
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