Dec 3, 2020 11:51:22 PM by Miriam S
Hi,
Please help as my payment has not been reflected to my local back since 25 November 2020. Upwork emailed was expected payment received shouls be on 27 November but nothing is credited until now.
Please advise.
Thank you.
Dec 4, 2020 12:05:36 AM by Goran V
Hi Miriam,
If you have not received the funds after 8 business days let me know here, and our team will initiate a trace on your transaction. Please keep in mind that weekends are not counted as business days. Thank you!
Dec 4, 2020 12:17:40 AM by Miriam S
Dec 4, 2020 12:32:38 AM by Goran V
Hi Miriam,
Yes you should update your payment method so that your withdrawals are withdrawn to the correct account and your preferred method. Thank you.
Dec 4, 2020 03:41:35 AM by Miriam S
Dec 4, 2020 03:58:11 AM by Goran V
Hi Miriam,
Since your payment information is not correct, the funds should be routed back to your Upwork account. If you haven't received them after 8 business days, let me know here and our team will initiate a trace on your transaction.
Regarding your payment method, to avoid any future problems I would suggest adding your payment method with the correct information. Thank you.
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