Just to confirm that the funds are back on your Upwork account. One of our team members will reach out to you via ticket as soon as possible and assist you further with withdrawing your funds. Thank you.
ok , the funds are back in my account i wrote a ticket long ago and i have recieved no reply
i mean ASAP should actually mean ASAP .
its been 3 days since i made the withdrawal , just for it to fail today and you didn't tell me the reason
Hi Jyrens Christauvy,
I understand your frustration. I checked this for you and this case was escalated to the correct team for further investigation. Once they have more information, one of our agents will update you directly via your existing support ticket.
Thank you for your patience.
i have still not received favourable help from your side
i am told my account is invalid , well that's my account number , the screenshot you sent to me doesn't show the error
please i need real help , and also no one can edit his or her account number
Please it's quite urgent
As you are already being assisted by another team through Ticker #27906131, I would recommend that you continue communicating with the team through the same email/ticket thread as they are more equipped to help you resolve your specific issue.
Feel free to follow up on the same ticket thread if you have further questions about your concern.
i have replied to them . it takes them more than a day
to respond . i made the withdrawl on monday and it seems
the whole week has passed without my issue being resolved ...5 days to resolve an issue
is there any gentle , kind and compasionnate person to help me with my issue with regards to my failed withdrawal , i don't know the reason why it fails 😢😢😢 and i feel helpless day by day , since last week monday and upwork seems not to help
I understand your concern with this and rest assured our team is working on assisting you further with your funds. I also checked your ticket and I can see that our team is communicating and updating your ticket with more details.
If you notice a delay from our team, please keep in mind that our team is investigating the cause and once we have more details our team will update your ticket. Thank you.