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Payment method has been deactivated

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Active Member
Muhammad Usama H Member Since: Jul 14, 2020
1 of 4

Hi,

My name is Muhammad Usama Habib Shah in documents,

I added my Bank account to activate Local Bank Transfer
But In the Bank, my name is registered as Muhammad Usama Habib

So I got this:
Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.

How can I resolve this issue?
Thanks

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 4

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.


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Active Member
Muhammad Usama H Member Since: Jul 14, 2020
3 of 4

How? 

Contact me here or by mail?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Muhammad,

 

Once a ticket is created you will receive an email notification and it will be listed under your ticket section Here. Thank you.


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