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Payment method verification in progress Issue,

7e0edccf
Active Member
Mary Joy G Member Since: May 20, 2020
1 of 2

Hi team,

 

I would like to know if i can just ignore this message, I am receiving.

 

Earlier my account was not on my legal name. I already request for name change.

however it i am receiving this error on "Get Paid" page. I am a little bit worried bout not getting my salary.

 

Please assist 

 

Thank you

 

image.png

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Mary Joy,

 

If you have recent added a payment method, this will need to go under verification. For security reasons, your new payment method will become active in three calendar days. I've also shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
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