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morrisonanele
Community Member

Payment not received by my local bank

I paid out some money from my Upwork Account to my local bank account on 25th and Upwork has notified me that my payment has been provided and the exacted date of arrival is from 26th to 30th yet till now the money has not reflected on my bank account what might be the issues here

3 REPLIES 3
morrisonanele
Community Member

I paid out some money from my Upwork Account to my local bank account on 25th and Upwork has notified me that my payment has been provided and the exacted date is from 26th to 30th yet till now the money has not reflected on my bank account what might be the issues here

Hello Morrison,

 

Thank you for your message. Please note that Direct to Local Bank transaction is processed within four business days. If the transaction still hasn't reflected on your account after eight business days, let us know and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

 

Thank you.

Pradeep

Upwork


Morrison A wrote:

I paid out some money from my Upwork Account to my local bank account on 25th and Upwork has notified me that my payment has been provided 


No. They notified you that it has been *processed*. That is not the same thing.

 


Morrison A wrote:

the exacted date is from 26th to 30th yet till now the money has not reflected on my bank account 


It's not the 30th yet, is it?

 

It's normal for a withdrawal to take 4+ business days. Business days exclude weekends and holidays. The 25th was Thanksgiving. Yesterday and today are weekend. So far it's been 1 business day.

 


Morrison A wrote:

what might be the issues here


There is no issue.

 

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