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Muhammad's avatar
Muhammad Q Community Member

Payment not received in local bank after scheduled withdrawal

Hi, I need help. My withdrawal was scheduled for 12 May and my Upwork transaction History says it has been processed on 12 May. Today on 17 May, I contacted my bank and they said that they haven't received the above-mentioned payment. Can you please help me locate my funds?
Thanks

1 REPLY 1
Goran's avatar
Goran V Retired Team Member

Hi Muhjammad,

 

Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran
Upwork