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1f405438
Community Member

Payment not received

I made a withdrawal on Sunday and I haven’t received it yet, normally it doesn’t take this long . I contacted my bank and this was their response, check attached file.. please look into this , it’s a matter of urgency...

**Edited for Community Guidelines**

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Ifemayowa,

 

Please keep in mind that It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Thank you!

~ Goran
Upwork

It’s four business days already and I haven’t received it ....
petra_r
Community Member


Ifemayowa O wrote:
It’s four business days already and I haven’t received it ....

As was explained to you, if you haven't received the funds after 8 (eight) business days (which exclude weekends and holidays), a trace can be initiated

 

Also, Sunday was not 4 business days ago, It's not even Wednesday yet where Upwork are. So you're on business day 2, 3 at the most (Sunday does NOT count as a business day, Monday was business day 1, Tuesday was business day 2, today is just the very start of business day 3)

 

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